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Associate Operations Director
SUBMITTED DATE: 12/12/2017

About San Francisco Opera

Established in 1923, San Francisco Opera is one of the world’s leading producers of opera, presenting a roster of traditional and contemporary lyric theater repertory at the historic War Memorial Opera House. Hailed as an industry leader, San Francisco Opera has been acclaimed for its presentation of the world’s finest opera singers, conductors, directors and designers in innovative and bold productions. The Company is distinguished for producing numerous World and American premieres and for its internationally celebrated young artist training program, the Opera Center.

PURPOSE: To work closely with the Director of Operations on the planning and implementation of a wide variety of company matters and logistics, focusing on the oversight of the non-soloist artists of San Francisco Opera, related union agreements and negotiations, select special projects and presentations, internal communication and efficiency, and day-to-day operations.


  • Bachelor’s degree in music or related field from an accredited college or university; master’s degree preferred.
  • Minimum five (5) years’ experience in a performing arts organization, preferably multi-repertory operatic or symphonic.

  • Experience with budgeting and forecasting.

  • Experience in managing or oversight of professional orchestras, choruses and dance groups preferred.

  • Experience in a variety of programming environments, ranging in scale and format.

  • Supervision of union and non-union staff.
  • Thorough knowledge of music, especially opera repertoire.

  • Background in production management, company management, and/or stage management is advantageous.

  • High level of proficiency in Microsoft Office applications essential, especially Word and Excel; database skills desirable.

  • Ability to work independently; prioritize tasks; and exercise good judgment and initiative.

  • Ability to manage multiple, competing priorities successfully.

  • Ability to thrive in a fast-paced, rapidly changing environment.

  • Outstanding interpersonal skills including the ability to interact with staff, artists, union representatives, patrons, and external partners in a professional, confidential and tactful manner.

  • Ability to communicate clearly and effectively, both orally and in writing.

  • Must perform the functions of the position in a safe manner.

  • Position requires evening and weekend obligations.


  • Assist with the support and oversight of the various departments within the Operations department.
  • Manage the Orchestra Manager and Chorus/Dance Manager to oversee and participate in assignments, schedules, payroll process, auditions, personnel matters, and other related duties.

  • Manage the Orchestra Librarian including rental/royalty oversight.

  • Work with the Music Planning Manager to ensure a smooth working relationship between the Orchestra Library and Music Library.

  • Responsible for deadline management related to AGMA and AFM.

  • Work with the Director of Operations on labor relations with AGMA and AFM, including artist and union correspondence, collective bargaining agreement administration and negotiation, union meetings, and day-to-day operations.

  • Provide budgetary support for to the Director of Operations.
  • Work with the Orchestra and Chorus/Dance Managers and Orchestra Librarian on budgeting, forecasting and scenario modeling, creating music operations budget documentation, and inputting budget data into the company budgeting program (Adaptive Insights).
  • Work with Rehearsal and Production departments to ensure a seamless scheduling process between annual schedules and weekly/daily schedules, and work to simplify processes currently required to transfer information between different schedules.
  • Attend weekly in-season schedule meetings run by Rehearsal department, and assist in troubleshooting daily repertory company schedule issues where needed.
  • Ensure coordination of backstage/offstage orchestra and chorus requirements, working with the Music Planning Manager, Operations staff, as well as the Production Stage Manager.
  • Create banda schedules, and supervise creation and timely distribution of orchestra, chorus, and dancer master schedules, working with Rehearsal, Orchestra and Chorus/Dance Managers, Music Planning Manager, and Production Stage Manager.
  • Oversee rehearsal activities for orchestra, chorus, and dancers, working on-site with Orchestra and Chorus/Dance Managers, Production staff, and shop stewards to ensure work rules are adhered to and that rehearsals run smoothly and productively.
  • Develop system and method of documenting yearly the storage locations of musical instruments and equipment (chairs, sound shields, music stands/lights, etc.) during the off-season, coordinating with Orchestra Manager and Properties Master.
  • Work with the Chorus/Dance Manager and Orchestra Manager to ensure cross-training of critical functions within those offices.
  • Liaise with Music Planning & Artistic Planning managers on interrelated issues between Operations and Artistic departments. Participate in the planning and execution of special initiatives involving the orchestra, chorus, and dancers, as well as SF Opera Lab programming as needed.


  • Oversee plan for instrument purchases and maintenance with Orchestra Manager.

  • Administer instrument insurance.

  • Contract child choruses as needed.

  • Support and contribute to portions of the company’s artistic and music planning/programming process as needed.

  • Perform other job-related duties as assigned.


E-mail required cover letter and résumé with salary requirements directly to employment@sfopera.com or fax to (415) 551-6297. Please state "Associate Operations Director - SFO26" in the subject line. No phone calls please.  San Francisco Opera only retains résumés that are sent in response to specific, posted job openings.

Qualified applicants with arrest and conviction records will be considered for this position in accordance with the San Francisco Fair Chance Ordinance. 



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