Web Site:www.santafeopera.org
YouTube: https://www.youtube.com/user/TheSantaFeOpera
Other Postings
Development/External Affairs AssistantFull-Time
General DirectorFull-Time
Artist Services Associate
SUBMITTED DATE: 12/20/2017

Reports to:  Director of Artistic Administration                             

Department:   Artistic Administration                                               

Employment Classification:    Exempt


General Description:  To support the artistic operations of the company through assistance and accurate documentation in areas relating to the engagement and interactions with the various performing units of the Company.  The position is based in New York City between October and April - and in Santa Fe, NM from May through September.                                                                                  


  • General Administration
    • Answer phones, produce correspondence, ship items
    • Issue orchestra contracts via DocuSign
    • Assemble and file visa petitions for foreign artists
    • Prepare welcome packets
    • Assist in arranging artist complimentary ticket requests
    • Develop and/or maintain department databases
    • Research prospective artistic personnel as directed
    • Assist with future season planning and NY production meetings & presentations
    • Assist with departmental expense reports/purchase orders
    • Inventory and maintain music library
    • Assist with program book editing
    • Monitor and maintain stock of New York office supplies; research large purchases
    • Collaborate with Housing Department for distribution of questionnaires and seasonal Artistic Personnel information
  • Auditions
    • Organize for orchestra
    • Assist with monitoring apprentice singer auditions and pre-screening recordings as necessary
    • Assist with principal singers and music staff
    • Organize and expand Apprentice House Auditions, including Artist Mangers Luncheon
  • Travel
    • Research long distance travel rates and facilitate travel arrangements for artistic personnel; facilitate local travel needs for artistic personnel
    • Arrange for artist pick-ups and drop-offs, in liaison with the Housing department, Maintenance Department, and rental car companies
    • Assist (Production Department) with travel and logistics for those involved with production meetings/presentations
  • Assist Director of Artistic Administration and General Director with projects as needed
  • Monitor ongoing maintenance of New York Office
  • Social events and appreciation
    • Organize artist Opening Night gifts
    • Coordinate with Special Events all Opening Night and Cast Parties


Competencies, Education & Experience

  • Bachelor’s degree required, preferably in Music or Arts Administration. 
  • At least 3-5 years of administrative support experience, preferably in opera.
  • Advanced computer proficiency with Microsoft Office applications including Word, Excel, Outlook, and data bases.
  • Familiarity with the visa process strongly preferred


  • Broad knowledge of classical music industry and operatic repertoire.  Ability to read music strongly preferred.


  • Self-starter with initiative, exercise independent thinking, while performing normal administrative duties with diplomacy and discretion.
  • Ability to negotiate complex transactions and detailed documents.
  • Excellent organizational skills as well as the ability accurately produce information
  • Ability to multi-task, handle multiple projects, and set priorities under strict time constraints and deadlines. 
  • Ability to work with a variety of temperaments, often in high pressure situations

Requires flexibility to work nights and week-ends during the performance season (basically mid June through August).

Physical Standards 

This position involves light work with lifting or moving of up to 40 pounds occasionally and up to 10 pounds frequently.  There is constant standing, walking and finger dexterity needed to handle paper items, use computer, and navigate all areas of the theater.   Frequent phone contact is required.


This job description in no way implies that these are the only duties to be performed by the employee occupying this position.  The fundamental job requirements are included and these are the essential job functions.  Employees will be required to perform any other job-related duties assigned by their supervisor.  All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Please send resume and cover letter to the Artistic Administrator, afranklin@santafeoprea.org.

Questions about Membership or this application? Please contact Vincent Covatto, organizational membership manager, at VCovatto@operaamerica.org or by calling 646.699.5237.
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All OPERA America facilities are handicapped accessible. The National Opera Center features ground-level entry with elevators to the venue. All spaces are wheelchair accessible, and modular seating can be arranged to accommodate wheelchair users for all programs and performances. Handicapped accessible restrooms are available on all floors.
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