Job Listing

San Francisco Opera

Human Resources Generalist

Company: San Francisco Opera

Company Location: San Francisco, CA

Job Location: Local Remote

Job Type: Full Time

Date Posted: April 8, 2026

Network(s): Artistic Administration; Finance, HR, & Administration

DESCRIPTION

PURPOSE: To provide employee relations and general human resources support for the San Francisco Opera Association.

ESSENTIAL JOB FUNCTIONS:

Responds to concerns brought forth by Company members. Conducts thorough, objective, and confidential investigations as needed. Prepares findings and possible courses of action to present to the Chief People Officer and Associate Director of HR for remediation.
Administers and recommends improvements to internal employee recordkeeping systems, including human resources database, computer software systems, and manual filing systems
Update HRIS database from information taken from confidential employee records and other documentation
Attends union joint committee meetings as an administrative representative and notetaker
Works closely with Payroll to ensure efficient and timely transfer of data between the Human Resources and Payroll departments
Updates all HR system tables consistent with employee data maintenance needs
Administers leaves of absences, including return to work and ADA related activities
Administers various human resource plans and procedures for all organization personnel.
Maintains company organization charts and the employee directory.
Manages the Company’s safety programs
Conducts new employee orientation and ensures timely collection of required paperwork. Facilitates onboarding process.
Responsible for HCSO (City Option) quarterly funding
With guidance from the Associate Director of Human Resources, ensures company compliance with federal, state, and local laws and regulations and reporting, including EEOC, ACA, & CMS and OSHA reporting
Assists in evaluation of reports, decisions and results of department in relation to established goals.
Builds effective working relationships with all employees

SECONDARY FUNCTIONS:

Maintains employment listings and administrative staff listing on Opera website
Updates and maintains the Company’s Sharepoint site
Reconciliation of departmental expenses and benefit invoices for approval and submittal
Performs ad hoc reporting
Performs other job-related duties as assigned
EDUCATION:
- Bachelor's degree or equivalent experience highly preferred.
EXPERIENCE:
- 3-5 years of human resources experience, particularly in conducting employee relations investigations. Non-profit or arts organization experience preferred.
PREREQUISITE SKILLS & REQUIREMENTS:
- Proficiency in Microsoft Office applications; HRIS database expertise required
- Ability to work independently; prioritize tasks; and exercise good judgment and initiative
- Ability to manage multiple, competing priorities successfully
- Ability to thrive in a fast-paced, rapidly changing environment
- Outstanding interpersonal skills including the ability to interact with all staff in a professional, confidential and tactful manner
- Knowledge of federal, state, and local employment laws and regulations
- Ability to communicate clearly and effectively, both orally and in writing
- Must perform the functions of the position in a safe manner