Programs Coordinator

Company: OPERA America

Reports to: Senior Programs and Events Manager
Department: Programs
Status: Full-Time/Non-Exempt

Organizational Summary

OPERA America, the national service organization for opera, leads and serves the entire opera community, supporting the creation, presentation, and enjoyment of opera. The organization is committed to delivering professional development to artists, administrators, and trustees; increasing appreciation of opera through educational and audience development resources; offering technical support and informational services that foster the creation and presentation of new works; fostering equity, diversity, and inclusion across all aspects of the opera industry; and undertaking national research and representing the field to policymakers and the media.

OPERA America operates the National Opera Center, a custom-built facility in Midtown Manhattan that supports the artistic and administrative work of the entire field. The National Opera Center is widely recognized as the informal base of operations for the opera industry and serves as a catalyst for the field’s long-term health and creativity. 


About the position

The Programs Coordinator will assist the Senior Programs and Events Manager with the planning and implementation of a wide range of programs, services, and special events for artistic administrators, technical/production directors, and OPERA America grantees. They will provide dedicated administrative and production management support for all OPERA America public performance events. They will also work with the Chief Programs Officer on grant program management, oversee budgets, calendar management, and travel logistics for the Programs department, and assist with managing network communications. 


Responsibilities include, but are not limited to:

  • Scheduling, budgeting, expense reporting/tracking, and customer service for the following programs:
    • Onstage at the Opera Center.
    • Department forum meetings (4 separate forums).
    • Special hosted events.
  • Contracting, check requests, paperwork and correspondence for grant programs, events, forums, and meetings.
  • Assisting with annual conference planning and programming.
  • Providing production assistance for all events (live and virtual).
  • Assisting with registration, production, and staffing of the New Works Forum.
  • Facilitating grant program events and activities.
  • Booking and managing travel and housing for events.
  • Maintaining department calendars and contacts.
  • Maintaining department databases, including the North American Works Directory and Technical/Production Directory.
  • Fact-checking and curating content for press releases, programs, e-blasts, and website.
  • Research and development of 7th- and 8th-floor exhibition galleries.
  • Maintain departmental reporting documents.


Preferred Skills

The ideal candidate is a forward thinker pursuing an arts administration career with strong event management, organizational, and interpersonal skills, experience with facilitating multiple leaders and programs, full comprehension of office management systems, and attention to detail.

  •  Practical experience working with performing arts production budgets and calendar management.
  • Outstanding written and verbal communication skills, as well as excellent proficiency in Microsoft Office (Word, Excel, and PowerPoint).
  • Ability to achieve high-performance goals, prioritize multiple tasks, and meet deadlines in a fast-paced environment.
  • Demonstrated ability to handle confidential information with discretion and liaise with high-profile professionals.
  • Collaborative nature and ease with building relationships across departments.
  • Ability to think and work independently and within a team.
  • Comfortable working with organizational members by phone and email and in person.

Location, Salary, and Compensation

Starting salary is $50K. This is a standard 40-hour-week, non-exempt position and is eligible for overtime. The excellent benefits package includes health and dental coverage, pension, paid time off, life insurance, access to rehearsal/performance venue, and opportunities to network with opera leaders nationwide. An initial evaluation will occur after three months. Thereafter, evaluations are performed annually on the anniversary of the hiring date by the Senior Programs and Events Manager.

OPERA America staff currently work on location in the offices at the National Opera Center in New York City, with considerable work-from-home flexibility. Business hours typically fall within a regular work week (Monday – Friday), although evening and weekend hours will be required for various events. The Programs Coordinator will need to reside in the greater NY metro area.


To Apply

Please fill out the brief application form HERE. The application form will prompt you to upload your resume and answer the following questions:

  • What interests you about OPERA America’s programming and events, past and upcoming?
  • What professional or life experiences are NOT included on your resume that could be relevant to this position?

All applications will be reviewed by staff, and applicants to be interviewed will be contacted via email. All preliminary interviews will be conducted over Zoom or by phone. Final interviews will be conducted in person at the National Opera Center. The search process will be held in September with an anticipated start date in early October.


OPERA America’s Commitment to Change

OPERA America is committed to being an agent of change for opera. We invite everyone in the industry to join in a determined and sustained effort to eradicate racism and ensure equity and justice throughout the field and across the country. This work must take place simultaneously onstage, backstage, in offices, and around board tables. At OPERA America, we are working to create an equitable culture among our staff and board. We encourage BIPOC administrators to apply and work with us.

OPERA America provides equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

Application Deadline: September 9, 2021
No phone calls, please.

OPERA America