Education Manager

Company: OPERA America

Reports to: Director of Learning and Leadership
Department: Programs, Education
Status: Full-Time/Exempt


Organizational Summary

OPERA America, the national service organization for opera, leads and serves the entire opera community, supporting the creation, presentation, and enjoyment of opera. The organization is committed to delivering professional development to artists, administrators, and trustees; increasing appreciation of opera through educational and audience development resources; offering technical support and informational services that foster the creation and presentation of new works; fostering equity, diversity, and inclusion across all aspects of the opera industry; and undertaking national research and representing the field to policymakers and the media.

OPERA America operates the National Opera Center, a custom-built facility in Midtown Manhattan that supports the artistic and administrative work of the entire field. The National Opera Center is widely recognized as the informal base of operations for the opera industry and serves as a catalyst for the field’s long-term health and creativity. 


About the position
The Education Manager is responsible for a portfolio of engagement, education, and professional development programs. Reporting to the Director of Learning and Leadership, the ideal candidate is a forward thinker with strong organizational and interpersonal skills and full comprehension of office management systems and procedures.


Responsibilities include, but are not limited to:

  • Manage the Education and Community Engagement Network; coordinating meetings, communications, and resources (including K-12 education, youth opera, community engagement, social impact, and program evaluation).
  • Manage the Opera Teens program, including facilitating the Teen Advisory Council, monthly learning opportunities, annual conference programming, and member recruitment.
  • Manage and promote the use of the National Teacher and Educator Source (NOTES) online platform, including building resources.
  • Assist and support the Director of Learning and Leadership with:
    • Research and development for programming content
    • Planning and administration of meetings, communication, and resources for the Leadership Intensive, network forums, and annual Opera Conference.
  • Facilitate professional development programs for Opera Leaders of Color and Women Opera Administrators.
  • Design, administer, analyze, and report on the annual Education Benchmarking Survey for member companies.
  • Develop and manage continuing education programs for lifelong learning, creative aging, and Very Special Arts (differently abled) programs.
  • Establish and manage partnerships with other performing arts service organizations and umbrella organizations.


Preferred Skills

  • Minimum three years in nonprofit, arts, or education administration.
  • Outstanding written and verbal communication skills suited to professional and educational settings.
  • Excellent proficiency in Microsoft Office (especially Outlook, Word, Excel, and PowerPoint).
  • Impeccable attention to detail.
  • Ability to achieve high-performance goals, prioritize multiple tasks, and meet deadlines in a fast-paced environment.
  • Collaborative nature and service-minded approach to working with a range of constituents, including arts administrators, youth, teachers, program faculty, and nonprofit organizational partners.
  • Must be passionate about nonprofit performing arts in the areas of administration and arts education. Familiarity with opera is essential.


Location, Salary, and Compensation

Full-time/exempt salary commensurate with experience, expected in the $60Ks. OPERA America provides excellent health benefits, a pension package, paid vacation, and life and disability insurance to all full-time employees. An initial evaluation will occur after three months. Thereafter, evaluations are performed annually on the anniversary of the hiring date by the Director of Learning and Leadership. The Education Manager will also have access to the National Opera Center’s rehearsal/performance venues and opportunities to network with opera leaders nationwide.

OPERA America staff currently work on location in the offices at the National Opera Center in New York City, with considerable work-from-home flexibility. Business hours typically fall within a regular work week (Monday – Friday), although evening and weekend hours will be required for various events. The Education Manager will need to reside in the greater NY metro area.


To Apply

Please fill out the brief application form HERE.

The application form will prompt you to upload your resume and answer the following questions:

  • What interests you about OPERA America’s programming and resources in education, community engagement, and professional development?
  • What professional or life experiences are NOT included on your resume that could be relevant to this position?

All applications will be reviewed by staff, and applicants to be interviewed will be contacted via email. All preliminary interviews will be conducted over Zoom or by phone. Final interviews will be conducted in person at the National Opera Center. The search process will be held in September with an anticipated start date in early October.


OPERA America’s Commitment to Change

OPERA America is committed to being an agent of change for opera. We invite everyone in the industry to join in a determined and sustained effort to eradicate racism and ensure equity and justice throughout the field and across the country. This work must take place simultaneously onstage, backstage, in offices, and around board tables. At OPERA America, we are working to create an equitable culture among our staff and board. We encourage BIPOC administrators to apply and work with us.

OPERA America provides equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state, and local laws.


Application Deadline: September 9, 2021
No phone calls, please.

OPERA America