Artist Services Coordinator
DESCRIPTION
Summary
The Artist Services Coordinator facilitates daily activities in the Rehearsal Planning & Artist Services Office (RPAS) to include fulfilling contractual housing and travel obligations for guest artists, organizing welcome materials, coordinating ground transportation, serving as liaison to HGO Guild Hospitality Committee, artist care from pre-arrival through departure, and Artistic Department administrative support.
This position works Tuesday through Saturday, plus other hours as required, during the mainstage season (generally, August 15 to May 31), and Monday through Friday during the off-season.
Join Us!
We are looking for talented, passionate, dedicated people who are eager to make contributions to our community and our mission.
Concerned you do not meet every single requirement listed? Apply! We know that some people are less likely to apply for a job if they do not think they meet 100% of the requirements. At HGO, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you are excited about this position but your experience does not align perfectly, we encourage you to apply! You may be just the right candidate for this position or another role at HGO.
About the Houston Grand Opera
The mission of HGO is to enrich our diverse community through the art of opera. We do so by creating, curating, exploring, and producing outstanding experiences centered around the human voice. HGO has received a Tony Award, two Grammy Awards, and three Emmy Awards – we are the only opera company in the world to win all three honors.
Our strategic focus is two-fold: creating profoundly enriching experiences for our diverse audiences and clearly defining and positively promoting the HGO brand.
We are passionate about building and sustaining an inclusive and equitable working environment for all company members. We believe every team member enriches our diversity by exposing a broad range of ways to understand and engage our community and discover, design, and deliver enriching experiences.
Compensation and Benefits
We offer robust benefits to full-time employees, including:
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Comprehensive and affordable health benefits.
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Generous paid time.
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403b retirement plan with employer match.
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Flexible work schedule.
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Professional development fund and opportunities.
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Discounted parking in the Theater District garage and nearby lots plus easy access to Metro transportation.
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Free tickets to our mainstage and community productions and events.
Essential Duties and Responsibilities
Artist Services Administration
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Coordinates travel, housing, car rental, downtown parking, and other arrangements for guest artists, as directed by the Associate Director of Rehearsal Planning & Artist Services.
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Collects finance forms and other information from artists and managers prior to artists’ arrival.
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Creates and distributes artist travel and housing itineraries.
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Maintains artist database information in ArtsVision.
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Serves as the primary contact and logistical coordinator with the HGO Guild Hospitality Committee, including at offsite evening and weekend meetings, for artist airport transportation and delivery of opening night gifts for guest artists.
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Assists Associate Director of Rehearsal Planning & Artist Services in preparation of visa applications for foreign artists.
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Coordinates dress rehearsal and comp tickets for guest artists.
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Prepares guest artist reimbursement paperwork and AGMA benefits reports.
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Arranges doctor appointments for guest artists as needed.
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Provides transportation for artists to events as needed.
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In collaboration with other staff, responds to all artist requests promptly and thoroughly to ensure their focus and concentration on the production.
Schedule Administration
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Creates the daily schedule for Saturdays and Sundays for all HGO productions, events, Butler Studio, and Community & Learning activities in association with requests from HGO Artistic staff, Assistant Directors, Stage Managers, and HGO Community & Learning staff, and others.
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Participates in the company's weekly scheduling meeting.
Administrative Support/Other
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Maintains inventory in the 6th floor kitchen area to ensure that supplies are stocked and available to artists and staff.
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Collects and distributes production and artistic department mail.
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Provides administrative and project-based assistance to members of the Artistic department year-round as needed, as well as other departments as assigned during the mainstage off-season.
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Performs other duties and project work as assigned by the Associate Director of Rehearsal Planning & Artist Services
Qualifications
Experience in some aspect of the performing arts. Reliable personal transportation required. PC proficiency and Microsoft applications experience (Word, Excel, and Outlook) required. Familiarity with opera is preferred. A degree in a related field is a plus. Experience with Tessitura and ArtsVision is a plus.
Special Job Characteristics
Candidates must be a detail-oriented self-starter with strong organizational skills and a proven ability to work both independently and as a member of a team. Able to be a calming, rational presence with a wide range of artistic personalities. Ability to quickly analyze problems and present solutions. Strong verbal and written communication skills. Must be able to negotiate diplomatically with artists, managers, staff, and external entities. Requires ability to stack chairs, set up and breakdown tables, and lift up to 35 pounds.
Equal Opportunity
Houston Grand Opera is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at HGO are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by federal, state, or local laws or regulations. HGO will not tolerate discrimination or harassment based on any of these characteristics. HGO encourages applicants of all ages.
SALARY RANGE: 45000.00 - 45000.00
BENEFITS
Pay Range: $45,000 - $45,000 Annual
HOW TO APPLY
https://www.houstongrandopera.org/about/employment-and-auditions
Application Email/Link: www.houstongrandopera.org/about/employment-and-auditions